Platform Services Director
Jon manages the client-facing team for Offset’s commerce platform, as well as acting as a bridge to our product team, helping prioritize and scope complex projects and new platform features.
Throughout his career, Jon has held customer-facing leadership positions in high-growth and early-stage startups, connecting the dots between customer needs, product priorities, and internal processes. With significant experience in both the wine and tech worlds, Jon is particularly suited to understand and implement Offset’s various offerings and client needs.
Jon’s first experience working at the intersection of wine and tech was at the wine app Delectable where he was Customer Operations Manager and scaled their wine photo recognition operations, customer support for wine sales, and customer success and onboarding for the startup’s winery and wine retailer marketplace (and where he worked with Juila Weinberg, our VP of commerce strategy).
Though not a designer or professional artist per se, Jon pursues his creativity across a range of media. Among his creative pursuits, Jon has created several (beautiful) wine labels for his wife Martha Stoumen, a Sebastopol winemaker.