Client Success Lead
Having held a range of wine industry roles, from tour guide to operations management, Bobby has a working knowledge of how every job function contributes to the success of a wine business. He helps Offset Commerce clients with onboarding, training, data migration, software support, and advising on commerce best practices.
Born, raised, and educated in the San Francisco Peninsula, Bobby has enjoyed all the Bay Area offers, from surf to trails to world-class cuisine. Having spent his post-college years working in the outdoor industry, he is always looking for an excuse to get outside.
With a desire to live a more rural lifestyle, Bobby ventured to the outskirts of the Bay Area to work in the Wine industry in 2010. He has since worked for various wineries in the Napa, Sonoma, and Livermore Valleys and the Russian River. Before joining Offset, Bobby was the DTC Customer Service Manager at Martinelli Winery, where he helped grow a multi-million direct-to-consumer business by 10% year over year. Prior to Martinelli, he was Manager of Professional Services at WineDirect, where he worked with enterprise and small clients and managed a team of eleven.
When not at his desk, he carves out time to visit regional parks and attend live music events with his wife Leslie, son Maxwell, and dog Cooper. He is also a multi-instrumentalist, proficient in playing bass guitar, guitar, keyboards, and percussion. Bobby has been with Offset for two years.