Elevate every step of the sales experience
Just because there’s inherent complexity in selling wine doesn’t mean the tech to do so needs to be an ugly maze. Thoughtfully developed to elegantly and efficiently handle all aspects of DTC sales, Offset has been informed by over a decade of working with incredible wineries and merchants of all types and sizes. Just like our approach to brand, nuance matters in commerce too. Offset’s highlights include branded paths to purchase, full support for multiple sales models including sophisticated allocation features and elevated club tools, as well as robust email marketing integration. Expanding beyond our core product, we also offer a nimble mobile-POS, a powerful content management system, and opportunities for integrations and customization.
Being powerful and feature-rich is important, but for a product to truly be a solution it should be easy – even enjoyable – to use. We built the Offset platform with our design minds’ big picture focus on the complete user experience (UX) for both consumers and admin users. Much like hospitality (its in-person counterpart), UX isn’t just icing, it’s a key factor determining outcomes and performance.
“Offset’s blend of form and function has streamlined our process without sacrificing quality.
Their user interface is friendly and efficient for both our administrative and sales needs. Internally, we can quickly train staff and rapidly increase proficiency. In path to purchase, customers can experience our brand at their pace, but finalizing their order is just a click away.”
Philip Gift, Estate Director
Mobile POS and Hospitality Management
iOS app for iPhone and iPad to process modern payments anywhere
Designed as a companion app to the complete Offset Admin, the Offset App allows you to quickly and efficiently process in-person orders, keep track of customer information, reference product information, and manage your tasting appointments. Relationship-forward, all pertinent customer details are easily accessible – fostering tailored service, improving real-time decisions, and ensuring compliance for in-person and shipped orders. It’s the register reimagined for high-end hospitality.
Create, edit, and publish changes to your website in real-time
We are big believers in the power of content – it’s what sets you apart and keeps your website feeling alive. Because supporting your story is just as important as your check-out flow, our new CMS allows for easy content creating, editing, and management on your Modular or Custom Website. In addition to core CMS tooling like text formatting, photo cropping and resizing, we feature wine category specific additions, including robust support for wine details and trade files.
Open API and Advanced Integrations
Intelligent expansion options for precise growth
We’ve long held that your data is your data. Which means that in addition to providing an excellent fully-featured commerce platform, we want to make sure your data is clear, clean, and able to be ingested by outside companion systems you may use. From accounting and analytics to shipping and marketing, our Open API allows us to play very well with others. To ensure you don’t build out more than necessary, we’re always available to advise on the best routes for expansion, add-ons, and integrations.
Custom Features and Development
A partnership for innovation
Having design and tech under one roof is our superpower for producing thoughtful, cohesive custom development. Whether to better mirror in-person sales strategies, or to break new ground, some of our existing features in fact began as custom features. Much like our bespoke brand services, we always approach custom features with care for your brand, your business, and your budget. Our collaborative approach is core to our custom development process from ideation through launch and continued iteration.
Selected Platform Clients
Offset powers the commerce for leading wineries and retailers, established and emerging.
ACME Fine Wines
Bedrock Wine Co.
Brilliant Mistake Wines
Calder Wine Company
Crunchy Red Fruit
Devil Proof Vineyards
First Bottle Wines
Forlorn Hope Wines
Garden Creek Vineyards
Grace Family Vineyards
K. Laz Wine Collection
Kermit Lynch Wine Merchant
Kosta Browne Winery
Last Bottle Wines
Revik Wine Co.
Roy Piper Wines
Seven Stones Winery
Sorì della Sorba
Under The Wire
Vice Versa Wines