OFFSET COMMERCE
The commerce platform that handles fine wine’s complexity with ease.
Platform Overview
Elevate every step of the sales experience
Offset Commerce is renowned for best-in-class allocation tools, elegant customer experiences, and unparalleled support. Knowing operational efficiency and elevated hospitality are essential to high-touch wine businesses, our feature set provides rich data and admin control within a thoughtful, intuitive user-experience.
As a comprehensive DTC software solution, Offset Commerce’s highlights include branded paths to purchase, full support for multiple sales models, sophisticated allocation features and elevated club tools, customer profiles and CRM, and robust email marketing integration. The platform also offers a nimble iOS point-of-sale app, a powerful content management system, enterprise customization, and opportunities for integrations via APIs and WebHooks.
“You guys are like The Porsche of wine ecommerce! A beautiful blend of form and function.”
Philip Gift, Aubert
Mobile POS + Hospitality Management
iOS app for iPhone and iPad to process modern payments anywhere
Designed as a companion app to Offset Commerce, Offset Point of Sale allows you to quickly and efficiently process in-person orders, keep track of customer information, reference product information, and manage your tasting appointments. Relationship-forward, all pertinent customer details are easily accessible – fostering tailored service, improving real-time decisions, and ensuring compliance for in-person and shipped orders. It’s the register reimagined for high-end hospitality.
“Working with Offset Commerce means having an entire team of support. They want your release to be a success just as much as you do, and that level of trust and teamwork means everything.”
Catherine Kistler, Occidental Wines
Content Management
Create, edit, and publish changes to your website in real-time
We are big believers in the power of content – it’s what sets you apart and keeps your website feeling alive. Because supporting your story is just as important as your check-out flow, Offset Content allows for easy content creating, editing, and management. In addition to core CMS tooling like text formatting, photo cropping and resizing, we feature wine category specific additions, including robust support for wine details and trade files.
“Exceptionally intuitive and simple enough even for a farmer to figure out!”
Christopher Morisoli, Morisoli Vineyards
Open API + Advanced Integrations
Intelligent expansion options for precise growth
We’ve long held that your data is your data. Which means that in addition to providing an excellent fully-featured commerce platform, we want to make sure your data is clear, clean, and able to be ingested by outside companion systems you may use. From accounting and analytics to shipping and marketing, our Open API allows us to play very well with others. To ensure you don’t build out more than necessary, we’re always available to advise on the best routes for expansion, add-ons, and integrations.
Offset Commerce did not just migrate ACME’s customer data and inventory, we developed custom integrations across platforms to sync ACME’s commerce with their digital marketing (Klaviyo) and their new external fulfillment partner (Sherwin Wine Services). Read the client story.
“It used to take me 2 weeks to process our club orders. Now it takes me 4 hours”
Liz Murray, ACME Fine Wines
Custom Features + Development
A partnership for innovation
Having design and tech under one roof is our superpower for producing thoughtful, cohesive custom development. Whether to better mirror in-person sales strategies, or to break new ground, some of our existing features in fact began as custom features. Much like our bespoke brand services, we always approach custom features with care for your brand, your business, and your budget. Our collaborative approach is core to our custom development process from ideation through launch and continued iteration.
Selected Clients
Offset Commerce powers leading producers and merchants, established and emerging. We focus on forward-thinking sectors in wine, including Allocated Producers, High-Touch Merchants, and Enterprise.
1467 Cellars
Accendo Cellars
ACME Fine Wines
Ad Vivum
AllBaer
Alma Fria
Andremily
Arnot-Roberts
Aubert Wines
Arkenstone
Aspire
Beaune Imports
Becklyn Cellars
Bedrock Wine Co.
Beta Wines
Black Kite
BRAND Napa Valley
Bryant Estate
Brilliant Mistake Wines
Calder Wine Company
Castiel Estate
Ceritas
CHEV
Christopher Tynan Wines
CIRQ
Covert Estate
Cru de Clos
Crunchy Red Fruit
Cruse Wine Co
Dalecio
Dehlinger
Devil Proof Vineyards
Di Costanzo
Dogfarm
Donald Patz Wine Group
Duhig
DuMOL
Enfield Wine Co.
Ernest Vineyards
Extradimensional Wine Co Yeah!
Fairchild Wines
Ferren
Fingers Crossed
Firetree
First Bottle Wines
Floodland Brewing
Forlorn Hope Wines
Fortunate Son
FUTO Estate
Garden Creek Vineyards
Grace Family Vineyards
Haliotide
he-li-an-thus
Hill of Tara
Hobel Wines
Hundred Acre
K. Laz Wine Collection
Kanzler Estate
Kasher
Keep Wines
Kermit Lynch Wine Merchant
Kongsgaard
Kosta Browne Winery
Kutch
La Pelle
Larkmead
Last Bottle Wines
Les Vins Julien
Littorai
Macdonald Vineyards
Marciano
Maxem Wine
Memento Mori
Mila Family Vineyards
Myriad Cellars
M. Zobeck
Occidental Wines
Patria Wines
Peay Vineyards
Quilceda Creek
Racines
RAEN Winery
RdV Vineyards
Revik Wine Co.
Rhys Vineyard
Rivers-Marie
Roar Wines
Roy Piper Wines
Saison Cellar
Sandlands
Saxon Brown
Saxum
Scholium Project
Seaver
Seven Stones Winery
Sorì della Sorba
SR Tonella
Summer Dreams
Switchback Ridge
T. Berkley
Terre et Sang
Tidings
The Vineyardist
Ultramarine
Under The Wire
Vice Versa Wines
Volterre
Walson Holland
Winery Sixteen 600
X Novo
Zeitgeist Cellars
“After exploring various options over the years, we made the switch to Offset Commerce, and could not be more pleased. The implementation and onboarding process were seamless, and the platform itself is intuitive for both the producer and the consumer, offering valuable data insight and flexibility without unnecessary complexity.”
Bettina Bryant, Bryant Estate
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